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Terms and Conditions

We will endeavor to provide an excellent, accurate and fast ordering and delivery service of the products you order.

Due to the nature of our products we do not allow returns or exchanges. Item sizes are only a guide. Read the details before ordering.

You should receive your package within 2 to 7 working days of placing your order.

All orders are controlled and followed until dispatch by computer for maximum accuracy.

All orders are dispatched in a plain packaging.

Although we endeavor to provide a high quality service as stated above, we are not liable for back ordering by our supplier, poor service or lack of service by postal and courier companies, organizations and providers, and other events outside our control that may delay the receipt of your goods. Where a product is not available at time of ordering, an equivalent similar substitute may be shipped in it’s “Place. But we will contact you first.

Only Express Deliveries carry insurance coverage. Regular 3-15 day service carries NO INSURANCE COVERAGE and responsibility for loss; damage or theft will rest with you (the purchaser).

We do not take any responsibility for having the wrong picture on the website. If you provide an e-mail address with your order we will confirm your order on funds approval, advise you on dispatch and contact you if there are any delays or other problems.

Horny Toad Online undertake to use Credit Card details only as specified by you, the client in relation to purchases on this site. Although we take the greatest care in the security of Credit Card details, we take no responsibility for the information while in transit to our Order Processing Center.

All information supplied when placing an order or sending us emails will remain confidential. No information will be sold or passed to any other organization without your expressed permission.


Bodies, frames, and all moving parts are all warranted free of material and manufacturing defects for 120 days.
Motors, mechanisms and electronics are warranted for a 90-day period from date of purchase.
Any mistreatment/misuse that is determined to be the cause of failure of the machine will cancel out the warranty.